Taking Stock of Transformation

Wednesday, May 16, 2018 - 12:00 to 12:30

If you're aiming for operational excellence you need to step back, periodically, and take stock. How's your transformation going? How effectively have you streamlined work? Standardized procedures? Reduced cost? Improved customer experience? Are process ownership, measurement and accountability in place? And are your stakeholders fully on board? We'll propose several ways to review progress, get stakeholder input and redirect resources with minimal time and effort.

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