Webinar: Abrasive Technology's 20-Year Journey to a Process-Centered Organization

Wednesday, July 22, 2015 - 12:00 to 13:00

Join Butch Peterman, CEO at Abrasive Technology, and his colleague Tanya Patrella as they describe their 20-year journey to a Process-Centered Organization. They'll take us back to 1995, when they first met Michael Hammer and adopted his ideas about business process design.

Abrasive Technology is a midwestern success story, a U.S.-based global manufacturer of super-abrasive grinding wheels and tools that has continued to thrive while others lost ground to offshore competitors. Peterman and Patrella attribute the company's sucess to process management along with heart culture, a business philosophy that brings together the interests of associates, suppliers, customers, and community.

slideshare     audio

Join this webinar to learn about:

  • Establishing a foundation of trust
  • Rethinking work and how it gets done
  • Adopting a process mindset
  • Creating new roles for process and people managers

[NOTE: You can also hear Peterman and Patrella in person on Friday, September 18 in Boston, when they will appear as guest presenters in at a special, ½ day joint session of Process Redesign and Process Owners in Action.]

Event Type: