Webinar: Improving Process Improvement Competencies

Wednesday, May 20, 2015 - 12:00 to 12:30

With Jeff DeWolf, Director Global Master Data Strategy, Tetra Pak

slideshare     audio

Tetra Pak has been on a process journey for almost 15 years.  One of the fundamental beliefs Tetra Pak holds as a company is in the power of process, people, and tools to deliver outstanding results for its customers.  Throughout the years and like so many companies, they have focused primarily on process and tools. Most companies tend to hope or rely on the fact that existing HR processes can support the ‘people aspect’ of things.  However, the reality is that process knowledge is unique and must be looked after in a more deliberate way. This is especially true when the process knowledge resides within people who sit in functional teams. The struggle between the functional view and the process view plays out in a very real way when it comes to process competence and traditional HR processes.

Many companies have experienced the stress of an ERP implementation. Years after the project teams have left, most organizations struggle to maintain the proper process competencies that the project teams worked so hard to instill.  Tetra Pak is looking for ways to advance the people pillar and ensure the ability to achieve the results that its business and customers need.  With several current initiatives in progress, Tetra Pak is trying to tackle this difficult subject in a meaningful and tangible way. 

We welcome all who are interested to join us for a meaningful discussion on this topic and to share ideas and experiences in this important, and often undervalued, aspect to process performance within companies.

You should join this webinar to hear:

  • How a mature process organization continues to improve
  • How performer’s capabilities can be enhanced
  • How master data is configured to support innovation




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