Webinar: Robots Are the Next Black Belts

Wednesday, July 15, 2015 - 12:00 to 12:30

Presented by Bruce Miyashita, Process Coach and Trainer, Miyashita Advisory; formerly Head of Process Excellence at Bombardier, Maple Leaf Foods, and Bank of Montreal; former process consultant at McKinsey & Company.

Between 1988 and 2015, Bruce worked as an executive and consultant in a range of organizations spanning capital-intensive processes industries such as power generation, oil & gas, and pulp & paper; fabrication and assembly industries such as automotive and aerospace; service-oriented sectors such as clothing retail, restaurants, and healthcare; food production; and financial services including retail and commercial.

During that time, technology has changed immensely, creating a set of discontinuities in thinking and approach that many business people have yet to fully appreciate, much less determine how best to leverage. Process excellence professionals must also grasp how new disruptive technologies may require a fundamental re-think of their own long-held approaches and skills. At the same time, the very nature of the technology disruptions in play may demand - now more than ever - a determined application of certain fundamental process principles.

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In this webinar we’ll touch on three themes:

  • Near term:  tactics in methodology, policy, and training that can help improve the synthesis of process and technology such as leaning-out current processes as a prerequisite for strategic capital investment and the competencies of Process Excellence Professionals;
  • Medium term: the implications of AI (artificial intelligence) and advanced robotics on process and whether we should design humans into processes and if so, the role of humans in process altogether;
  • Long term: the potential disruption because of AI and automation to the ideas of consumption and work in a world of permanent lower-employment.


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