Every era gets the process redesigns it needs. Over the past 20 years we’ve seen process improvement opportunities driven by enterprise IT systems and global supply chains. In the new era it will be cloud services.
As business leaders and process professionals we must keep up with the times by learning and applying contemporary design principles including:
October 16, 2017 - 8:30am - October 19, 2017 - 3:00pm
Location:
One Boston Place, 26th Floor, Boston MA
Licensed from Hammer & Company
A comprehensive, 4-day Hammer Certification class on business process redesign. Projects aiming for operational excellence require more than Lean, Six Sigma, or IT. They need a case for action, a committed sponsor, a dedicated team, and effective governance. This course covers the principles, methods, and skills required. Topics include mobilization, redesign, and successful project trajectories.
October 30, 2017 - 8:30am - November 1, 2017 - 3:00pm
Location:
One Boston Place, 26th Floor, Boston MA
A Hammer Certification class on how to sustain process performance, based on the PEMM™ framework described in the Harvard Business Review article "The Process Audit". The course covers PEMM™ principles, methods, and skills used for introducing process thinking into functional organizations and sustaining performance once improvement projects have been completed.
October 30, 2017 - 8:30am - November 1, 2017 - 3:00pm
Location:
One Boston Place, Boston MA
Licensed from Hammer & Company
A comprehensive, 3-day Hammer Certification class on business process redesign. Projects aiming for operational excellence require more than Lean, Six Sigma, or IT. They need a case for action, a committed sponsor, a dedicated team, and effective governance. This course covers the principles, methods, and skills required. Topics include mobilization, redesign, and successful project trajectories.
