Monday, September 17, 2018 - 09:00 to Wednesday, September 19, 2018 - 12:00
Location:
1001 19th St N #1200, Arlington, VA 22209
Licensed from Hammer & Company
A comprehensive, 3-day Hammer Certification class on business process redesign. Projects aiming for operational excellence require more than Lean, Six Sigma, or IT. They need a case for action, a committed sponsor, a dedicated team, and effective governance. This course covers the principles, methods, and skills required. Topics include mobilization, redesign, and successful project trajectories.
Wednesday, September 19, 2018 - 13:00 to Friday, September 21, 2018 - 16:30
Location:
1001 19th St N #1200, Arlington, VA 22209
A Hammer Certification class on how to sustain process performance, based on the PEMM™ framework described in the Harvard Business Review article "The Process Audit". The course covers PEMM™ principles, methods, and skills used for introducing process thinking into functional organizations and sustaining performance once improvement projects have been completed.
Tuesday, November 13, 2018 - 09:00 to Friday, November 16, 2018 - 15:00
Location:
1001 19th St N #1200, Arlington, VA 22209
Licensed by Hammer & Company
Strategic business design for Lean, Six Sigma, IT and operational excellence staff. Topics include end-end scope, ownership, design thinking, customer experience, technology disruptors, transition roadmap and change leadership.
Thursday, November 15, 2018 - 09:00 to Friday, November 16, 2018 - 16:30
Location:
1001 19th St N #1200, Arlington, VA 22209
An advanced certification course for business, process, IT, and change management leaders on planning for implementation and execution success. Many performance improvement initiatives fail to achieve their expected results not because of flawed designs, but from poor implementation planning and execution.
