Upcoming courses

Process Redesign

Date: 
October 16, 2017 - 8:30am - October 19, 2017 - 3:00pm
Location: 
Cambridge Innovation Center, 1 Broadway, Cambridge MA

Licensed from Hammer & Company

A comprehensive, 4-day Hammer Certification class on business process redesign. Projects aiming for operational excellence require more than Lean, Six Sigma, or IT. They need a case for action, a committed sponsor, a dedicated team, and effective governance. This course covers the principles, methods, and skills required. Topics include mobilization, redesign, and successful project trajectories.

Leading Transformation

Date: 
October 30, 2017 - 8:30am - November 1, 2017 - 3:00pm
Location: 
Cambridge Innovation Center, 1 Broadway, Cambridge MA

A Hammer Certification class on how to sustain process performance, based on the PEMM™ framework described in the Harvard Business Review article "The Process Audit". The course covers PEMM™ principles, methods, and skills used for introducing process thinking into functional organizations and sustaining performance once improvement projects have been completed.

Power of Process

Date: 
October 30, 2017 - 8:30am - November 1, 2017 - 3:00pm
Location: 
Cambridge Innovation Center, 1 Broadway, Cambridge MA

Licensed from Hammer & Company

A comprehensive, 3-day Hammer Certification class on business process redesign. Projects aiming for operational excellence require more than Lean, Six Sigma, or IT. They need a case for action, a committed sponsor, a dedicated team, and effective governance. This course covers the principles, methods, and skills required. Topics include mobilization, redesign, and successful project trajectories.

Implementation and Execution

Date: 
November 2, 2017 - 8:30am - November 3, 2017 - 4:00pm
Location: 
Cambridge Innovation Center, 1 Broadway, Cambridge MA

An advanced certification course for business, process, IT, and change management leaders on planning for implementation and execution success. Many performance improvement initiatives fail to achieve their expected results not because of flawed designs, but from poor implementation planning and execution.