Monday, May 13, 2019 - 13:00 to Wednesday, May 15, 2019 - 16:00
Location:
Regus, 245 First Street, Cambridge MA
In a digital business environment, if you’re moving slowly while the world moves fast, you’re in trouble. Customers get impatient. Associates get restless. Executives raise the bar. Competitors step up their game. The organization needs a faster, more focused, strategic approach to managing change.
Thursday, May 16, 2019 - 09:00 to Friday, May 17, 2019 - 16:00
Location:
Regus, 245 First Street, Cambridge MA
This two-day class updates Michael Hammer’s business process reengineering for the digital business environment. Too many process initiatives are internally focused. They fail to consider the outside-in, customer perspective. Too many organizations settle for better sameness. They miss the big-benefit potential of big-picture thinking. As a result, too many change projects fail. In today’s turbulent marketplace, a radical approach is needed.
