Monday, September 17, 2018 - 09:00 to Wednesday, September 19, 2018 - 12:00
Location:
1001 19th St N #1200, Arlington, VA 22209
Licensed from Hammer & Company
A comprehensive, 3-day Hammer Certification class on business process redesign. Projects aiming for operational excellence require more than Lean, Six Sigma, or IT. They need a case for action, a committed sponsor, a dedicated team, and effective governance. This course covers the principles, methods, and skills required. Topics include mobilization, redesign, and successful project trajectories.
Wednesday, September 19, 2018 - 13:00 to Friday, September 21, 2018 - 16:30
Location:
1001 19th St N #1200, Arlington, VA 22209
A Hammer Certification class on how to sustain process performance, based on the PEMM™ framework described in the Harvard Business Review article "The Process Audit". The course covers PEMM™ principles, methods, and skills used for introducing process thinking into functional organizations and sustaining performance once improvement projects have been completed.
Tuesday, November 13, 2018 - 09:00 to Friday, November 16, 2018 - 15:00
Location:
1001 19th St N #1200, Arlington, VA 22209
Licensed by Hammer & Company
Stratigic business design for Lean, Six Sigma, IT and operational excellence staff. Topics include end-end scope, ownership, design thinking, customer experience, technology disruptors, transition roadmap and change leadership.
