October 16, 2017 - 8:30am - October 19, 2017 - 3:00pm
Location:
One Boston Place, 26th Floor, Boston MA
Licensed from Hammer & Company
A comprehensive, 4-day Hammer Certification class on business process redesign. Projects aiming for operational excellence require more than Lean, Six Sigma, or IT. They need a case for action, a committed sponsor, a dedicated team, and effective governance. This course covers the principles, methods, and skills required. Topics include mobilization, redesign, and successful project trajectories.
October 30, 2017 - 8:30am - November 1, 2017 - 3:00pm
Location:
One Boston Place, 26th Floor, Boston MA
A Hammer Certification class on how to sustain process performance, based on the PEMM™ framework described in the Harvard Business Review article "The Process Audit". The course covers PEMM™ principles, methods, and skills used for introducing process thinking into functional organizations and sustaining performance once improvement projects have been completed.
October 30, 2017 - 8:30am - November 1, 2017 - 3:00pm
Location:
One Boston Place, Boston MA
Licensed from Hammer & Company
A comprehensive, 3-day Hammer Certification class on business process redesign. Projects aiming for operational excellence require more than Lean, Six Sigma, or IT. They need a case for action, a committed sponsor, a dedicated team, and effective governance. This course covers the principles, methods, and skills required. Topics include mobilization, redesign, and successful project trajectories.
