Webinar: Leaders - Why Don't They Get It?

Wednesday, July 9, 2014 - 12:00 to 13:00

Leadership Engagement and Integrating Process and Quality

With Brad Power, FCB Partners, and an Anonymous Director of Global Processes at a Multinational Manufacturer

Issue 1: Leadership Engagement: A director of global processes at a multinational company has a vision of global process management that includes an enterprise process model, process owners, measures and targets. But reality at his company is quite different. The company doesn't have strong leadership at the top for process. They think process means restrictions and costs. How would you advise that he get stronger executive sponsorship?

Issue 2: Integrating Process and Quality: This organization has grown its process architecture and activities separately from its quality activities. The process group reports to IT. Most plants have ISO quality certification activities that report differently. Now, global quality is moving toward a more integrated, global quality system, and they are working to integrate process and quality. Has anyone done a global process and quality synthesis?

Join this webinar to:

  • Contribute your ideas on the issues of leadership engagement and integrating process and quality
  • Learn from the experiences of your peers on these two important process challenges


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