Improving process performance. Accelerating business innovation.
Too often, process imrpovement is conducted in a haphazard way, with urgency overwhelming potential value. Small improvements get funded while larger, more impactful opportunities languish. Process leaders often don't know where their greatest improvement leverage is, or how to get the best bang for their improvement buck.
This workshop is built around FCB's proprietary Process Diagnosis Tool. This tool focuses at both the individual process and enterprise levels. The six leading drivers of process performance are:
At the enterprise level, the drivers are organized around:
There are two distinct models for this workshop:
This rigorous workshop creates a clear understanding of how to best improve a process. Rather than identifying an academic level of process maturity, this workshop focuses on identifying the leading drivers of performance. This method ensures higher levels of process results.