Improving process performance. Accelerating business innovation.
Welcome!
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Process professionals: Learn the Hammer method for Leading Transformation.
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Project teams: Learn Hammer methodology in Process Redesign.
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Beyond Lean Six Sigma: Build skills in strategy, design, and transformation
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Process and IT Leaders: Learn Hammer principles in our course Power of Process.
Courses
Created by Dr. Michael Hammer, the following courses provide skills, tools, and methodology for business transformation through process design:
Power of Process
Executive view of BPM. What it is, why it's needed, how it works, where to focus, and how to develop a process roadmap
Process Redesign
Project view of BPM. What's 'end-to-end', how to see the big-picture, where to innovate, which stakeholders to engage, how to get buy-in and adoption
Leading Transformation
Enterprise view of BPM. What is a process-friendly environment, how do measures and ownership contribute, how can leadership and governance sustain results
Individuals who complete these courses earn a Certificate of Process Mastery, one of the longest standing and most widely recognized credentials in the field.
Design Labs
We lead onsite, hands-on Design Labs for process Centers of Excellence as well as individual process teams, e.g. Order to Cash, Purchase to Pay, Concept to Market, and Issue Resolution.
Advanced Skills
FCB's onsite Advanced Skills training helps Lean, Six Sigma, IT and Change professionals develop competency in design, innovation, change leadership and transformation.
