Welcome!

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  • window and sky

    Process professionals:  Learn the Hammer method for Leading Transformation.

  • tool box

    Project teams:  Learn Hammer methodology in Process Redesign.

  • Beyond Lean Six Sigma:  Build skills in strategy, design, and transformation

  • Bulldozer

    Process and IT Leaders:  Learn Hammer principles in our course Power of Process.

Courses

Hammer and Advanced Certification ...

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Tools

Read about innovation at GE, Amazon ...

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News

FCB announces Steve Stanton's latest book ...

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Courses

Created by Dr. Michael Hammer, the following courses provide skills, tools, and methodology for business transformation through process design:

Power of Process

Executive view of BPM. What it is, why it's needed, how it works, where to focus, and how to develop a process roadmap

Process Redesign

Project view of BPM. What's 'end-to-end', how to see the big-picture, where to innovate, which stakeholders to engage, how to get buy-in and adoption

Leading Transformation

Enterprise view of BPM. What is a process-friendly environment, how do measures and ownership contribute, how can leadership and governance sustain results

Individuals who complete these courses earn a Certificate of Process Mastery, one of the longest standing and most widely recognized credentials in the field. 

Design Labs

We lead onsite, hands-on Design Labs for process Centers of Excellence as well as individual process teams, e.g. Order to Cash, Purchase to Pay, Concept to Market, and Issue Resolution.

Advanced Skills

FCB's onsite Advanced Skills training helps Lean, Six Sigma, IT and Change professionals develop competency in design, innovation, change leadership and transformation.