Upcoming courses

Leading Transformation

Date: 
Monday, June 4, 2018 - 08:30 to Wednesday, June 6, 2018 - 15:00
Location: 
Boston MA

A Hammer Certification class on how to sustain process performance, based on the PEMM™ framework described in the Harvard Business Review article "The Process Audit". The course covers PEMM™ principles, methods, and skills used for introducing process thinking into functional organizations and sustaining performance once improvement projects have been completed.

Process Redesign

Date: 
Monday, June 4, 2018 - 08:30 to Thursday, June 7, 2018 - 15:00
Location: 
Boston MA

Licensed by Hammer & Company

Stratigic business design for Lean, Six Sigma, IT and operational excellence staff. Topics include end-end scope, ownership, design thinking, customer experience, technology disruptors, transition roadmap and change leadership. 

Power of Process

Date: 
Monday, September 10, 2018 - 08:30 to Wednesday, September 12, 2018 - 15:00
Location: 
Boston MA

Licensed from Hammer & Company

A comprehensive, 3-day Hammer Certification class on business process redesign. Projects aiming for operational excellence require more than Lean, Six Sigma, or IT. They need a case for action, a committed sponsor, a dedicated team, and effective governance. This course covers the principles, methods, and skills required. Topics include mobilization, redesign, and successful project trajectories.