Upcoming webinars

FCB presents a webinars on operational excellence and business transformation. Register for the series here.

Welcome Back, Now Get Moving

Date: 
January 3, 2018 - 12:00pm - 12:30pm
Location: 
Webinar

Process work is tough, and even tougher after the holidays. To help you gear up we offer 5 ways to jump-start your project and energize your team. We'll talk about quick hits, stakeholder reviews, rapid deployment and more, all with a view to gaining confidence and trust by delivering near-term, tangible results.

The Day 2 Problem - Transfer of Ownership

Date: 
January 24, 2018 - 12:00pm - 12:30pm
Location: 
Webinar

It's Day 2. Your project is done, the team has moved on, business leaders smile and thank you. Meanwhile, back at the office, people are doing whatever they were doing before the project began. Nothing has changed! Organ rejection. Successful teams avoid the Day 2 problem. They establish process ownership well in advance, define the team-to-owner handoff and include capability building in each phase of the project. We'll help you plan a successful transition by explaining their approach.

All Processes Are Not Created Equal

Date: 
February 14, 2018 - 12:00pm - 12:30pm
Location: 
Webinar

If your processes are many and your resources few, you can't give all processes equal time. But it's hard to be selective, especially in process-passionate organizations in which every process has an owner and every owner expects attention. How will you invest in high-opportunity areas while maintaining broad support across the organization? We describe several methods and the steps required to put them into practice.

Digital Dramas and Delights

Date: 
March 21, 2018 - 12:00pm - 12:30pm
Location: 
Webinar

Your organization most likely has years of experience with enterprise processes and systems - ERP, PLM, and CRM. But now there's process digitization. It's new and different, and therefor riskier. You're accustomed to crossing functional boundaries; digital processes will link directly with those of external suppliers and customers. You understand traditional Systems Development methodologies; digital processes require Agile development.

Project Temptations and Distractions

Date: 
April 18, 2018 - 12:00pm - 12:30pm
Location: 
Webinar

Too many process teams waste too much time on low value activities. It's easy to get caught up in the superficially urgent, but without team discipline and a focus on results nothing of real value will get done. Success requires unrelenting commitment to creating customer value. We will discuss how process teams get distracted in spite of best intentions, and what you can do about it.

Taking Stock of Transformation

Date: 
May 16, 2018 - 12:00pm - 12:30pm
Location: 
Webinar

If you're aiming for operational excellence you need to step back, periodically, and take stock. How's your transformation going? How effectively have you streamlined work? Standardized procedures? Reduced cost? Improved customer experience? Are process ownership, measurement and accountability in place? And are your stakeholders fully on board?

Webinar Archive

Presentation decks from prior webinars featuring guest presenters, along with our partners and affiliates, are available on our Archive page.